Refund Policy

Refund Policy

1. Returns
We accept returns within [90] days from the date of purchase. To be
eligible, the item must be unused and in the same condition as received.

2. Refunds
Upon receipt of the returned item, we will initiate a refund to your
original payment method.

3. Exchanges
If you receive a defective or damaged item, contact us within [60] days to
arrange an exchange.

4. Non-Refundable Items
• Certain items are non-refundable, including
• [Downloadable Products: Any digital or downloadable products, such
as e-books, software, or digital art, are non-refundable once the
download link has been provided.
• Customized or Personalized Products: Items that have been customized
or
personalized according to the customer's specifications are non-
refundable. This
includes products with monograms, engravings, or custom designs.
• Perishable Goods: Perishable items, including but not limited to food,
flowers, or
any product with a limited shelf life, are non-refundable.
• Gift Cards: Gift cards or vouchers purchased are non-refundable.
• Services: Services rendered, such as consultation fees, design services,
or any
service-based offering, are non-refundable once the service has been
provided.
• Final Sale Items: Items marked as "final sale" or "clearance" are non-
refundable.
• Intimate or Sanitary Products: For health and safety reasons, intimate
or
sanitary products, such as swimwear, undergarments, or personal care
items, may
be non-refundable.
• Event Tickets: Tickets for events, concerts, or shows are typically non-
refundable.
However, some events may have specific refund policies.
• Hazardous Materials: Products classified as hazardous materials or
dangerous
goods may be non-refundable due to safety regulations.
• Opened or Used Items: Items that have been opened, used, or show
signs of wear
and tear may not be eligible for a refund.]

5. Shipping Costs
Shipping costs for returns are non-refundable. You are responsible for
return shipping costs unless the return is due to our error.

6. Contact Us
If you have any questions or concerns regarding our Refund Policy,
contact us at [via
whatsapp-0717714715].